Feddit.fr[Cusor AI] apologizes after AI support agent invents policy that causes user uproar [in April 2025]
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Aatubearstechnica.com/ai/2025/04/cursor-ai-support-bo…
On Monday, a developer using the popular AI-powered code editor Cursor noticed something strange: Switching between machines instantly logged them out, breaking a common workflow for programmers who use multiple devices. When the user contacted Cursor support, an agent named "Sam" told them it was expected behavior under a new policy. But no such policy existed, and Sam was a bot. The AI model made the policy up, sparking a wave of complaints and cancellation threats documented on Hacker News and Reddit.
Yeah that checks out
Reddit mods being corporate schills? Never! Lol
Haha, funnily enough, it was in fact a new policy. Written down, even. Just not vetted by anyone.
They are taking the control slowly :)
I foresee corporations cutting down on middle management by using AI bots instead. So while our media told us about a future where all manual labor is automated, in reality we're heading towards one where all management is at the whims of a reddit-fed Frankenstein monster chat bot.